Why upgrade to Act! v18 ?

Swiftpage has recently released Act! version18 (aka 2016.) I know how busy it can get, so I will just give you a quick breakdown of selected highlights.

System Requirements: Act v18 now is compatible with Microsoft Office 2013 and 2016 (32-bit versions only). Also, it is compatible with Windows versions 8 and 10. If you do a new install of Act v18, it will install SQL v2014 Express. (For deployments of 20 users or more, or if your database is greater than 10 gigabytes, we recommend SQL 2014 Standard version)  If you would like to see the entire list of  System Requirements for Act! v18, please click here.

The Web version of Act! is now compatible with Internet Explorer 11.0.1, Firefox 3.6 and Chrome v44.0. For the entire list of System Requirements for the Web version of Act, please click here.

For a complete listing of What's New in Version 18, please click here.

Below are some highlights from Act v17, which of course, are included in the v18 upgrade:

Document Integration: Easily integrate documents within Act! utilizing popular solutions such as DropBox, SharePoint and iCloud. With this feature, users in disparate locations can quickly share documents. (Act also integrates with Google Calendar & Gmail, Facebook & LinkedIn)

Contact Timeline: Act! now has what amount to a visual time of historical events of your contacts. In a glance, you can see a timeline of what 's been done and when so you can better manage your clients.

Smart Tasks have been improved. Smart Tasks are intelligent automated tasks that execute tasks on your behalf, based on your design. Tasks that you would normally have to put aside time for such as Territory Assignment, conditional scheduling will execute automatically based on the conditions you set.  Also, another point worth mentioning, is that Smart Tasks now also run in conjunction with the Swiftpage e-Marketing component. This means, for example, that that the respondents to you email campaigns can be automatically monitored and followed up by a Smart Task.

e-Marketing: The entire interface for Swiftpage for Act (Act eMarketing) has been revised. The heart of the Swiftpage component has always been the ability to create professional email campaign that can be directly mail-merged with your Act contacts.  Also, a new component called Act! Lead Capture, allows you to  create simple web forms that can capture prospect's data directly from your webpage, newsletters and emails. 

Outlook Sync Options:   In addition to the many convenient Outlook to Act integration features already in place,  the Outlook 'Contact Sync' feature has been improved. Now the user can easily select between a one way or b-idirectional sync between Act and Outlook contacts.